At Mutual Life Global, we make the claims process simple, transparent, and accessible from anywhere in the world. Whether you are a Mutual Life Global, Mutual Life Africa, or Taesan Insurance policyholder, our centralized claims system ensures your claim can be processed quickly and efficiently—regardless of where your policy was issued.
Ways to Submit a Claim
You can submit your claim through any of the following methods:
Mutual Life 360 App
Call Our Global Claims Numbers
Visit Any Branch
Required Documents
To process a claim, you will need:
> Please note: We cannot process claims for lapsed or cancelled policies.
Our dedicated Centralized Claims Department works closely with our regional call centers to ensure every claim is handled with care, accuracy, and urgency—because we know how important it is for families to receive support when they need it most.
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Mutual Life Global is a multinational financial services and insurance company, providing banking, payments, credit, insurance and wealth management services to individuals, businesses, multinational corporations and state entities.
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The specific entity providing your services may vary depending on your location, the type of product, and applicable local regulations. To find out more, please visit our corresponding FAQ page.
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Eligibility: Only available to individuals and organizations from jurisdictions not listed as restricted.
Regulatory Compliance: Operations comply with local and international financial regulations.
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Availability: Some services or features may not be available in all regions or for all clients.
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